FAQ

Yes, We have wide range of Maruti Genuine Accessories available in our Showrooms
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Are there additional fees for Finance

Some banks usually charge an additional amount

What is the warranty for battery

The Battery Warranty will be for a period of 1 year only

What are the documents required to buy a car

Documents such as Passport Photos,Valid Driving Licence,Pan Card, Aadhar Card would be needed

Will I get Car variant of my choice in the prefered color

If the Car Variant & The Color available in stock can be delivered; If not there will be waiting period for minimum of 15 to 20 days

What is the time frame for car delivery

Once the documents and other process is completed, a delivery of the car can take within three to four working days. Subject to Availability of Cars and Loan process

Has new car been used as Demo Car

We do not use new cars meant for sale to customers as demo Cars. Only Manufactured authorized cars are used as Demo cars for Test Drive Purposes and they are company registered Vehicles

Can we see the car

Definitely, please visit the nearest showroom and have a test drive too.

How will you collect the money

We can arrange for our staff to collect the amount and send you the Hard copy of Renewal Letter

Who do we contact for queries on employment

You can get in touch with Ms.Rebecca – 9880912402 and Mr.Yohan – 9008300428

How do I contact support

The Common Helpline number of Mandovi is – 98860 03030

What is the cost of *

The cost of the Car part may differ from Car to car and variants too. However the cost details can be availed from Service Department.

What is the duration for driving course

The course comprises of 21.5 hours of training(21 days) with LLR & DL test at the start and end of Course. (21 hours = 4 hours theoretical training, 5 hours of Simulator training and 10 hours of Practical training & 2 hours of evaluation)

what is covered under warranty

Almost all the Mechanical and Electrical components are covered by warranty.

How many days will it take for number plate

Once the Car is registered at RTO, it will take 1 to 2 working days for a dealer to arrange for the same

How many days will it take for number plate

Is this * department

Is this * department
This is a central chat bot for mandovi. Please mention your query.
How many days to process the loan after submitting the documents
It usually takes 3 to 4 Working days to process the loan.
can I test drive the car

Yes, Test drive of all Car models are available, Except for Eeco & Omni

are any extra fittings available

Yes, We have wide range of Maruti Genuine Accessories available in our Showroom

Is there Finance options available

Yes. We have inhouse finance. We need documents like 3 Months Salary Slip, IT Returns, Form 16, including Pan Card & Aadhar Card

Can we renew insurance online

We do not have the Online facility to renew; However we can arrange for the renewal over the phone and send you the soft copy of the Insurance papers

Do I have to get insurance from showroom only

It is not mandatory to buy, but we tell customers to get insurance from the showroom to get better facility and deals available with the dealership and in case of emergencies dealer tie up policies will be much faster compared to outside policies

Where should we interview

Interview will take place at our Lavelle Road Office. Address is as follows: Mandovi Motors Pvt Ltd, #40/4, Lavelle Road, Behind Bowring Club, Bangalore -560001

How long will it take to get Driver License

Once you pass the driving test, RTO will issue the Driver’s License within 45 days to registered address

Is there Car Loan facility at Dealership

Yes. We have inhouse finance. We need documents like 3 Months Salary Slip, IT Returns, Form 16, including Pan Card & Aadhar Card

Is the car well maintained

The car is well maintained and the services are upto date.

What are the Payment Modes available

Cash, NEFT/IMPS can be made

Is there pick up facility available

Yes, We do have pickup and drop facility

what does the on road price consists of

On Road price includes Ex Showroom, Road Tax, RTO Registration, Insurance, Basic Accessories, Extended Warranty, Autocard & Fast Tag

How soon will I get the RC

RC original will take maximum of 45 days to deliver from the RTO

I have not received refund booking amount

We will check the status and revert back to you

What is simulator training

Simulator Driving training is a Virtual reality based training. Fully interactive system that simulates the actual operation of an automobile in a variety of circumstances, it also Enhances judgment, decision-making and improves operational skills. Simulate all types of driving conditions, including weather situations (rain, snow, ice, fog) and lighting conditions (day, night, dawn, dusk, sun glare).

Is there a branch in *

We have branches across Bangalore, Mangalore and Mysore

Can you arrange for a pick up

Definitely. Please give us your contact details so that one of our support members can assist you.

Battery dead

Please give us your current location and phone number. Our staff will be with you in 30 minutes

Battery seems low

Please give us your current location and phone number. Our staff will be with you in 30 minutes

Do you have body repair shop here

Yes. We have body repair shop and service center. Please give us your contact details so that one of our support members can assist you.

Vehicle broke down

Please give us your current location and phone number. Our staff will be with you in 30 minutes

Can we negotiate the price of the car

Sir, the car value is the lowest in the market, however we would request you to speak to our Incharge personnels regarding the pricings. Please give us your contact so that we may reach you

Do you have servicing here

Yes. We have body repair shop and service center. Please give us your contact details so that one of our support members can assist you.

I want to give a complaint

I am sorry to hear that. Please enter your complaint and contact details as a single message so that we may address it

Should we visit the showroom for test drive

Test Drive can be arranged at your place. Please give your address & contact details so that our Sales Person can get in touch with you ASAP.

When is my policy getting expired

Could you provide us your contact details and car Number so that we can let you know at the earliest.

What is the insurance premium amount

Insurance premium varies based on car model and how long you have been using it. Please give us your contact details so we can get in touch with you

I want an insurance premium

Please give us your contact details so that one of our support members can assist you.

I want to renew my insurance policy

Sure sir, we can get the Insurance renewed from us. Please provide your contact details and car Number

I am looking for a *

Please give us your contact details so that one of our support members can assist you.

Have you received the money

We need time to confirm from our accounts section; Kindly give us the UTR number, the amount transferred and your contact details. Our staff will get in touch with you at the earliest

Is price of car negotiable

Sir, the car value is the lowest in the market, however we would request you to speak to our Incharge personnels regarding the pricings. Please give us your contact so that we may reach you

I want to give vehicle for service

Kindly tell me your vehicle number and Contact details. We will arrange for a pick up or you can drop in to the nearest workshop.

My vehicle is not starting

Please give us your current location and phone number. Our staff will be with you in 30 minutes

How do we get in touch with *

Please give us your contact details so that one of our support members can assist you.

I want to learn driving

Definitely! We have a learner course for first time learners and also a refresher course. Please give us your contact details so our agent can contact you.

Why periodic servicing is important for a vehicle even if the kilometre is not covered/ vehicle is not running much?
Periodic check up will ascertain the health of the car . For eg. Tyre wear or any minor repairs could be tended to, before it becomes a major issue.